PRIVACY POLICY

VELINAMODEL LTD (hereinafter referred to as “We”) places great importance on the protection of your privacy and is committed to ensuring the security of your personal information. This Privacy Policy is designed to explain how we collect, use, store, and protect your information as you use this website and its related services.

I. Information We Collect
When you visit or use our website, we may collect the following types of information:
Personally Identifiable Information: Such as your name, shipping address, phone number, email address, etc.;
Order Information: Including purchase history, payment details, and delivery information;
Technical Information: Such as your IP address, browser type, device information, and browsing behavior data;
Customer Communication Information: Content you provide when communicating with our customer service team.

II. Purposes of Information Use
The information we collect is used for the following purposes:
To process and fulfill your orders and delivery services;
To provide customer support and after-sales services;
To optimize the website experience and our product offerings;
To conduct necessary security monitoring and risk prevention;
To send product updates or marketing communications, provided we have obtained your consent.

III. Information Protection
VELINAMODEL LTD implements reasonable technical and administrative measures to protect your personal information, preventing unauthorized access, disclosure, alteration, or loss. We utilize secure payment gateways and restrict internal employee access to data.

IV. Information Sharing
We do not sell or rent your personal information to third parties. Information may be shared only under the following circumstances:
With logistics companies to fulfill order deliveries;
With payment service providers to process transactions;
When required by applicable laws and regulations, or in response to lawful requests from government agencies.

V. Use of Cookies
This website may use “Cookies” technology to enhance the user experience—for instance, by saving shopping cart contents, analyzing traffic data, and optimizing website functionality. You may choose to disable Cookies via your browser settings; however, doing so may affect the proper functioning of certain features.

VI. User Rights
You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the contact details provided at the bottom of this policy.

VII. Policy Updates
VELINAMODEL LTD reserves the right to update this Privacy Policy at any time. Any updates will be published on this page and shall take effect immediately.

Thank you for placing your trust in VELINAMODEL LTD; we remain committed to protecting your privacy and data security.